Maureen at AMT really helped me plan my trip to Ireland for myself, husband and in Laws. I was crazy enough to insist that I would rather drive in Ireland than pay the high cost of a private chauffer. And when my father in law dropped the bomb that his drivers license expired, making him unable to drive the manual transmission van only 3 hours before we landed in Ireland, a quick email to Maureen saved the day. She canceled our van and rebooked two automatic cars (which is apparently rare in Ireland) so that my brother in law could drive one and I the other. By the time we landed at the airport, the cars were there, correctly booked, and the money for the van had already been refunded to my credit card. WOW. Then when the London air traffic control CANCELED our flights home for a full day, she helped us book a hotel for the night, and helped us file an insurance claim to cover the cost. Even for the most experienced traveler, she is an invaluable resource.

Maureen worked with our group of six to arrange THE BEST experience! She was able to accommodate all our collective needs while ensuring each individual was listened to. We explored the glorious Scottish Highlands from our home base in Inverness and ended in the majestic and magical city of Edinburgh. I don't think Maureen could have done any better in organizing this diverse experience.

Five or more trips.

My wife and I have been working with Maureen now since 2015 when we started planning our first European vacation. After dealing with the frustration of trying to book it ourselves, we happened across an American Express travel website. The site was open to non-card members so we elected the country we wanted to visit and were given four agents to reach out to. We decided on Maureen and have never looked back. Maureen made the experience very easy for us since, at the time, we were both working full time. We were sent a short questionnaire which helped her to focus on what worked best for our time, destinations, budget, etc. Our trip was to travel the Northern coast of Spain in a car over a two week period. Maureen and her team handled all the details seamlessly, from the car, to the hotels, to the sites she recommended in each of the five cities we touched. We still talk about that trip! We recommend her to our friends and family constantly.

Maureen was always available whenever I needed her and I had a LOT of questions.