NaCrisha Mateo

Austin, TX
Creating Bespoke Luxury Travel Experiences

Hi there! I'm NaCrisha Mateo, your personal travel advisor at AMT Travel.

Growing up on the beautiful island of Guam instilled in me a lifelong love for exploration and a deep desire to share the joy of travel with others.

With over ...
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Your Luxury Cruise Concierge

I am NaCrisha Mateo and with over a decade of experience in the luxury travel industry, am your go-to expert for an enchanting cruise experience. My passion for delivering mystique to my clients has driven me to new heights in the world of luxury cruise travel.


My dedication to detail and my commitment to exceeding expectations are the cornerstones of my service. I don’t just plan your cruise; I craft a journey that leaves you with unforgettable memories. My knowledge of the luxury cruise market is unparalleled, and my close relationships with renowned cruise liners ensure that you'll receive the royal treatment on every voyage. Having sailed on luxury cruise liners like Regent Seven Seas, Silversea, Seabourn, Crystal Cruises, and many more, I know what distinguishes an exceptional cruise from the rest.


What truly sets me apart is my approach to customer service. I metaphorically hold your hand throughout the entire process, providing you with an abundance of information and attention to detail. I will go above and beyond to ensure your complete satisfaction, and my commitment doesn't end when your cruise departs. I will follow up with you post-trip to gather your feedback, and I value your input as it helps shape future magical experiences for my clients. Trust is the cornerstone of my business, and I aim to be the one you rely on for all your future cruise adventures.


But my expertise doesn't stop at planning your cruise; I’m eager to share insider tips and hidden gems that will make your voyage extraordinary. Keep an eye out for my hosted sailings, where you'll enjoy additional amenities and exclusive experiences, elevating your luxury cruise adventure to new heights.


I am not just a travel agent; I am your luxury cruise concierge, your key to a world of opulence on the high seas. For a friendly and professional guide to the cruise of your dreams, contact me today and let’s embark on a journey that will leave you breathless. Your luxury cruise adventure begins here.

My Reviews

Honeymoon in the Seychelles was amazing
Nacrisha Mateos at Platinum Journeys Travel didn't just plan a trip; she crafted the most incredible honeymoon experience my wife and I could have ever imagined. From the moment we discussed our Seychelles dream, her expertise was evident. The hotel selections were absolutely phenomenal - she chose the North Island Resort, a private luxury sanctuary that felt like our personal paradise. But what truly set our experience apart was Nacrisha's unique recommendation of a private sunset catamaran cruise around Mahé Island. This wasn't just a boat ride; it was a magical evening where we enjoyed champagne, gourmet canapés, and watched the Indian Ocean transform into a canvas of golden and crimson hues. Every detail was meticulously planned. From seamless transfers to dining reservations at the most romantic restaurants, Nacrisha ensured our honeymoon was stress-free and utterly romantic.
By  Rich  from  Queen Creek, az
Traveled to  Seychelles | Africa
I would recommend this agent to my family and friends
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Absolute Rockstar!!
NaCrisha has assisted me with countless school/district trips for both students and staff. She is always professional and personable. She makes the chaos of planning seem so effortless! Great communication and follow through, she is a true Gem in her profession!!
By  D LANDA  from  west Covina, CA
Traveled to  Florida | USA
I would recommend this agent to my family and friends

NaCrisha Mateo responded:
Thank you so much for the wonderful feedback! ?? It's been a pleasure working with you on your school district trips. I'm thrilled to hear that you find my services professional and personable, making the planning process smooth and enjoyable is always my goal. Your kind words mean a lot, and I'm grateful for the opportunity to assist you with both student and staff trips. If there's anything new you're planning or need assistance with, don't hesitate to reach out. I'm here to help!

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Costa Rica Getaway!
I had the most incredible experience planning my trip to Costa Rica, all thanks to NaCrisha at AMT Travel! Her attention to detail and creative itinerary planning made my travel dreams come true. From the lush rainforests to the stunning beaches, every moment was perfectly curated. NaCrisha's passion for travel and client care truly set her apart. I couldn't have asked for a more seamless and exciting adventure!
By  Beau J  from  Dallas, TX
Traveled to  Costa Rica | Central America
I would recommend this agent to my family and friends
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Japan
Since it was my first trip to travel to Japan and very expensive, NaCrisha guided me on the best travel options to Asia. She discussed what the airline entailed and comfortability.
By  Three Ladies  from  Millbrae, CA
Traveled to  Japan | East and Southeast Asia
I would recommend this agent to my family and friends
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By  Support Services  from  Alexandria, VA
Traveled to  USA
I would recommend this agent to my family and friends
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Destination Expert:

  • Europe

Travel Specialist:

  • Small Ship Cruises
  • Luxury Cruises
  • Luxury
  • Bespoke Travel

Industry Affiliations:

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